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Tuesday, July 15, 2008

Home-based Customer Service Experts - Famous Brands

Description: We have upcoming opportunities for sales-oriented call takers or customer service representatives working from their own home-based office environment. By affiliating with VIPdesk, you will represent nationally-recognized prestigious products and services that you would be proud to call your own. VIPdesk refers to call takers or customer service experts as “Brand Ambassadors” to highlight the importance of the premium brands they represent.

REASONS TO AFFILIATE WITH VIPDESK:

**Opportunity to work for yourself, create your own schedule, earn competitive pay with additional performance based incentives
**Leverage your professional expertise in assisting customers via phone, email, or live chat
**Network with other contractors affiliated with VIPdesk
**Support prestigious luxury brands

WHAT WILL YOU BE DOING?

**Providing inbound call-taking/call center services
**Assisting customers with complex orders and inquiries
**Offering personalized consultative shopping assistance
**Facilitating catalog sales and online orders from customers
**Handling customer inquiries and up-sell/cross-sell retail merchandise

Requirements: TRAITS OF SUCCESSFUL CONTRACTORS AFFILIATED WITH VIPDESK

**Experience and professionalism in providing personalized customer service
**Internet-savvy and computer literate
**Sense of urgency and commitment to excellence
**Ability to drive customer satisfaction and resolution of inquiries
**Intuitive, problem solving expertise
**Polite, friendly and knowledgeable phone, email and chat demeanor
**Excellent communication skills both verbal and written
**Successful credit, criminal and business reference security checks
**Utilize their home-office ensuring a quiet, professional environment free of distraction
**Meet required computer hardware specifications (1GHz processor speed, 512MB of RAM memory, and Windows XP)

Location: US
Employment Type: Looking to hire CONTRACTOR
Work Schedule: Full Time
Travel: No Travel
Industry: Apparel Industry

Category: Retail-Sales-OTHER
Experience Required: Y
Manages Others: N
Degree Required: N
Security Clearance Required: N

Contact Information


VIPdesk
22314 Fairfax Street
Alexandria VA 22314 US
http://www.vipdesk.com/connectrecruiting
barecruiting@vipdesk.com



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